Privacy Policy Bit App
At Bit App Canada, we value your privacy and are committed to protecting your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect the following information when you register or use our services: personal details such as your name, email address, phone number, and residential address; financial information required for processing deposits and withdrawals; trading data related to your transactions, portfolio history, and investment preferences; and technical data including your IP address, browser type, cookies, and system usage logs.
How We Use Your Data
The information collected is used exclusively to create and manage your Bit App account and to provide access to trading services across crypto, Forex, CFDs, and stocks. Your data also helps us verify your identity in compliance with Canadian Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, enhance our cybersecurity measures, improve the platform through artificial intelligence analytics, and communicate important structural updates or compliance notices.
Data Sharing
We never sell your personal information to third parties. However, we may share it with licensed brokers and financial partners integrated into the Bit App infrastructure, regulatory authorities if strictly required by Canadian or international law, or service providers managing our IT, security, and payment gateways who are bound by severe confidentiality agreements.
Security Measures
All sensitive data is protected using advanced encryption protocols, firewalls, and isolated servers. We apply bank-grade security standards and mandate two-factor authentication (2FA) to ensure the absolute safety of your account and the integrity of all your telematics communications.
Your Rights
As a user residing in Canada, you have the guaranteed right to access your data and request an exact copy, demand the immediate correction or deletion of inaccurate information, and opt out of marketing or promotional communications at any time through your profile settings.
Cookies Policy
Cookies are utilized to enhance your user experience, analyze network traffic, and customize content based on your preferences. You can disable them through your browser settings, though doing so may cause certain platform features to function suboptimally.